STORE POLICY

1. Who We Are

Stryve Athletics is based in Perth, Western Australia. For any privacy-related questions, you can contact us at:

Email: h4hashirr@gmail.com
Phone: 0470 309 775

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2. Personal Data We Collect

We may collect the following information when you use our website or make a purchase:

Contact details, including your name, email address, shipping address, and phone number.
Payment information, processed securely through our third-party payment providers (we do not store full payment card details ourselves).
Order history and preferences, including products viewed and purchased.
Technical data, such as IP address, browser type, and device information, collected automatically through cookies and similar technologies.

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3. How We Use Your Data

We use your personal data to:

Process and fulfil your orders, including shipping and customer support.
Communicate with you about your order, account, or enquiries.
Send marketing communications, where you have opted in, which you may unsubscribe from at any time.
Improve our website, products, and services.
Comply with legal and regulatory obligations.

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4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

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5. Third-Party Service Providers

We work with trusted third parties to operate our business, including:

Suppliers and fulfilment partners, who receive necessary order and shipping details to deliver your products directly to you.
Payment processors (including providers supporting credit/debit card and PayPal transactions), who handle payment data securely and in accordance with their own privacy policies.
Website hosting and platform providers (Wix), who provide the infrastructure for our online store.

We do not sell your personal data to third parties.

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6. International Data Transfers

As we sell to customers worldwide, your personal data may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not have data protection laws equivalent to those in your home jurisdiction. Where we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws, including the GDPR where relevant.

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7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements. Order and transaction records are typically retained for the period required under Australian tax and consumer law.

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8. Your Rights Under GDPR

If you are located in the European Union or United Kingdom, you have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to rectification of inaccurate or incomplete data.
The right to erasure ("right to be forgotten") in certain circumstances.
The right to restrict or object to processing of your data.
The right to data portability, allowing you to obtain and reuse your data.
The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

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9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence within the European Economic Area. Australian customers may contact the Office of the Australian Information Commissioner (OAIC) regarding privacy concerns.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.